Maintenance Requests
Submit and track repair requests for your property with ease.
Lease Documents
Access your current lease agreement and important property disclosures.
Payment Portal
Make secure online rent payments and view your payment history.
Maintenance Requests
Submit a maintenance request to our professional team. We will review your inquiry and provide a detailed response within 24 hours.
All repairs must be given to the property management company in writing. Please fill out and submit a maintenance request by using the tenant portal. If the repair needs to be fixed immediately because its an emergency please call management at 253-777-5866.
An Emergency repair, as described in Washington Law, are defects that render a rental unit unlivable or pose an immediate threat to the tenant’s life, health, or safety. This would include:
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Total loss of utility services: No hot or cold water, electricity, or winter heat.
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Imminent life-threatening hazards: Gas leaks, sparking electrical wires, or broken exterior doors/locks that compromise security.
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Severe structural and sanitary failures: Flooding, raw sewage backups, or severe roof damage.
All repairs will be made in accordance with the Washington State Law guidelines for Landlords.
Request Process
[01]
Log in to your tenant portal and navigate to the maintenance section.
[02]
Select the appropriate service category and provide a detailed description.
[03]
Submit your request and receive a confirmation email with a reference number.
[04]
Our management team will contact you within 24 hours to discuss the repair.